Privacy Policy

1. Introduction

Welcome to Shopify Product Pin ("we," "our," or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect information in connection with the Shopify Product Pin website and Shopify application.

By accessing our website, installing the app, or using Shopify Product Pin in connection with your Shopify store, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how Shopify Product Pin is used, we may process the following categories of information:

• Store information, including store name, store domain, store locale, and related account details available through Shopify.
• Technical credentials and installation data required to authenticate the app and maintain the connection with Shopify.
• Collection and product configuration data, including selected landing collections, pin collections, product IDs, product titles, product handles, product SKUs, and generated pin link URLs.
• Theme setup state, including whether the Product Pin theme snippet has been confirmed for the store.
• Subscription and usage data, including plan status, pin link counts, products per link, and quota-related information.
• Usage and diagnostics data, including operational logs, error records, and support communications used to maintain reliability and improve the service.

3. How We Use Information

We use information processed through Shopify Product Pin for legitimate business and operational purposes, including to:

• Provide, operate, maintain, and improve the Shopify Product Pin service.
• Create, update, retry, and delete merchant-configured pin link rules.
• Search products and collections selected by merchants for pinning workflows.
• Generate storefront collection URLs that reference product IDs or SKUs.
• Create, publish, or update helper collections when needed to support pinned product links.
• Respond to support requests, troubleshoot issues, monitor performance, and enforce applicable terms.

4. Shopify and Third-Party Services

Shopify Product Pin operates in connection with Shopify and may rely on infrastructure or service providers that help us host, secure, monitor, or support the application.

We only use third-party services as needed to operate the app, and those providers may process limited data on our behalf under their own contractual and privacy commitments.

5. Data Retention

We retain information for as long as reasonably necessary to provide the service, support merchants, maintain records, resolve disputes, enforce agreements, and comply with applicable law.

When information is no longer required for these purposes, we may delete, anonymize, or aggregate it in accordance with our internal retention practices.

6. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. These measures may include secure transmission, authenticated access controls, restricted operational access, and routine maintenance practices.

7. Your Rights and Choices

Depending on the laws that apply to you, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict specific processing activities.

Merchants may uninstall Shopify Product Pin through Shopify at any time. For privacy-related requests, contact us using the details below.

8. International Processing

Information may be processed in jurisdictions other than your own, including where our service providers operate. Where required, we take reasonable steps to apply appropriate safeguards to such processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. Updated versions will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at: